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Redesign of flagship product to unlock a new market

B2B · Finance · Series A · UX · New York

The feedback rolling in on the new Consolidation UI has been phenomenal.


It’s faster, cleaner and exactly what the customers have been asking for.

Lasse Kalkar, CEO, LiveFlow

LiveFlow achieved PMF with its offering for accountants and decided it was time to level up that offering for professional CFOs.


The redesign of their flagship Consolidation product helped landing new customers as well as grew usage of existing customers by making their workflow up to 20x faster.


After their USD 10.5M Series A funding from Valar Ventures, LiveFlow - an accounting product startup by ex-Revolut founders backed by YCombinator, decided they wanted to improve their Consolidation offering. They wanted to move beyond the product-market fit to cement their position as 'The #1 platform for multi-entity finance'. 


LiveFlow asked PurpleDrop to audit the flagship product and engineer an experience capable of supporting enterprise-level adoption, translating the funding to market dominance. 

The Before Version: Consolidation product of LiveFlow - an innovative layout which got them growth

The initial product had hit traction because it shifted the consolidation process from laborious, spreadsheet-based data entry to intelligent, visual orchestration. The users loved it and it helped fuel the first stages for growth.


But while the core layout was innovative, the product suffered from usability and accessibility issues and users wanted their workflow to be much faster.


We found three kinds of problems on the interface and addressed them.


Information Architecture and Layout - The layout was messy and disorganized, and the information was not well-grouped. This made users miss, or misuse, key features of the product.


Interface Elements - The overall colors and iconography looked scrappy and dated. Perhaps okay for small sized accounting firms, but not for professional CFOs - which was the market we were gearing towards.


Point, Click and Drag interactions - for heavy users, the number of these interactions was still quite large, going into thousands in a few cases. This was the most high-leverage area for design.

GoldFun Inc

Home

Dashboards

Consolidation

Benchmarking

Account Rollup

Spreadsheets

Google Sheets

Microsoft Excel

Templates

Settings

Help and Support

Jack

Jack@goldfun.com

Consolidation Groups

+ New group

NAME

Blue Diamond

Vegas discount nutrition

LiveFlow Vegas discount nutrition

Vegas discount nutrition consolidated

Red Diamond

Green Star

FastTrack Marketing

Health Hub Innovations

Wellness Wave Solutions

Dynamic Wellness Strategies

Nutrient Nexus

Vitality Ventures

CREATED DATE

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

24 Dec 2024

COMPANIES

4

5

6

8

11

10

12

14

5

7

9

10

ACTIONS

Management Overview: We moved Consolidation groups to a central page - easy to monitor and edit

We made the Consolidation groups clearly discoverable, scannable and actionable by giving them a separate, independent page with corresponding action buttons in each row.

Manage Entities

Name

Cakes of Bliss

Presentation Currency

USD - US Dollar

Entities Source

Quickbooks

Entities (4)

Add

Cakes of Bliss - USA

NYC Office

Cakes of Bliss - United Kingdom

London Office

Cakes of Bliss - India

Mumbai Office

Cakes of Bliss - Taiwan

CBD Office

Easier Layout: The settings for the groups were moved to a clean sidebar

The configuration of each group was moved from a messy popup to a visually clean and simple sidebar to preserve context and user flow.

GoldFun Inc

Home

Dashboards

Consolidation

Benchmarking

Account Rollup

Spreadsheets

Google Sheets

Microsoft Excel

Templates

Settings

Help and Support

Jack

Jack@goldfun.com

Cakes of Bliss

4 entities

Set FX Rates

Manage Entities

Profit & Loss

Balance Sheet

Cash Flow

Cost of Goods Sold

Cost of Goods Sold

37,210,881

Sales

221,276

Services

179,100

5020 Shoes

720,013

5030 Delivery Fees

310,013

Total

221,276

Search companies and accounts(/)

CoB Pune

INR -> EUR

0/1

Cost of Goods Sold

278,715

Cost of Goods Sold

278,715

Total

CoB Berlin

2/3

Cost of Goods Sold

Cost of Goods Sold

7,200

Total Cost of Goods Sold

CoB NYC

USD -> EUR

0/3

Cost of Goods Sold

5010 T-Shirts

14,206,700

Total 5010 T-shirts

5020 Shoes

20,247,700

5030 Delivery Fees

179,100

Total Cost of Goods Sold

CoB Dubai

AED -> EUR

5/9

Cost of Goods Sold

5010 Residential Property Purchase

218,085

5020 Commercial Property Purchase

217,980

5080 Property Legal Fees

107,464

5090 Property Interest

107,937

Total Cost of Goods Sold

Meaningful & Clean: We cleaned the UI with semantic colors and accessible text

We made the layout cleaner and more iconic. We adjusted the text color for accessibility and made the icons semantic in shape and color.

Cracking the code: A core interaction insight helped us dramatically improve the workflow. Can you find it in this UI?

Finally we added a family of new interactions which dramatically reduced the time taken to map the individual accounts to the consolidated accounts.

Interactions in motion: Finding sales accounts across entities and mapping them

And we got astounding results - customer love, ease of use and thus business expansion

Ready to delight your customers with better product design?

Talk to us

PurpleDrop

PurpleDrop B.V.

Griendstraat 34· 1069 VB Amsterdam

The Netherlands

gaurav@purpledrop.nl